ELEVATE SUPPORT WITH SERVICE CONTRACTS
Explore our innovative service options for medical devices designed to improve outcomes. Discover cutting-edge technology, reliability, and unmatched support for healthcare providers.
MEDILAZE SURGICAL SERVICING OPTION
With plan option tailored to your needs, we offer elevated support with our service contract inclusions. In addition to our plans, we also offer technical service, clinical support, laser safety training and consulting on a casual hourly basis.
Our Technical Service Capabilities
CERTIFIED TECHNICIANS:
Highly skilled experts trained by manufacture, in the latest technologies to ensure your devices run smoothly.
FAST RESPONSE:
Quick on-site or remote support to minimise downtime and keep your operations running.
COMPREHENSIVE SERVICE:
From routine maintenance to complex repairs, we offer a full range of technical services tailored to your needs.
Service Coverage Across ANZ
NATIONAL COVERAGE (AUSTRALIA):
Technicians located in key regions to provide fast, on-site support across the country.
DEDICATED NEW ZEALAND SUPPORT:
Local technicians ensure the same high-quality service in New Zealand.
REMOTE ASSISTANCE:
Available for troubleshooting and minor repairs to minimise equipment downtime.
GOLD PLAN
PLAN INCLUSIONS:
Preventive Maintenance, Service Reporting and PM Parts.
LABOUR AND TRAVEL
Get expert knowledge on-site and over the phone.
PARTS
Easier budgeting – with parts costs covered. Excludes consumables & some parts.
LOAN UNIT
Get continuity of service with a loan unit.
OUR SERVICING LOCATIONS
Gold Coast, QLD
Sydney, NSW
Melbourne, VIC
Perth, WA
Auckland - NZ
Service available Australia, New Zealand wide
LEARN MORE ABOUT OUR EDUCATIONAL AND TRAINING SERVICES
Enhance your skills with our comprehensive urology education and training resources. Learn from industry experts and improve patient care.